Frequently Asked Questions
Everything you need to know about our handcrafted walking sticks.
How do I determine the correct height for my walking stick?
Generally, a walking stick should be about elbow height. Stand upright with your arms at your sides and measure from the floor to your wrist crease; this is the standard height for a cane. For a taller hiking staff, we recommend a height that allows your elbow to be at a 90-degree angle.
What types of wood are used in your products?
We use high-quality, sustainably sourced hardwoods including hickory, oak, sassafras, sweetgum, and aromatic red cedar. Each piece is chosen for its natural beauty, strength, and unique grain pattern.
How long will it take to receive my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your stick is on its way.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it in its original condition for a full refund or exchange. Please note that custom-engraved items are final sale.
Can I customize my walking stick?
Yes, we offer various customization options including personalized laser engraving, different ferrule tips (rubber or spike), and custom sizing to ensure your stick is perfectly tailored to your style and needs.
Do you ship internationally?
Yes, we ship our handcrafted products worldwide. International shipping rates and delivery times vary by country and will be calculated at checkout.